Frequently Asked Questions

What is your turnaround time?
Custom Orders — 4-6 weeks 
Ready to Ship — ships within 1-2 business days
How do I place a custom order?
In the menu click “Custom” from there choose the design you’d like to customize. When you have chosen your design, write your information in the notes section before adding the item to your cart. 
How do I clean my Happi Paci products?
All products can be washed with mild soap and warm water. Metal clips can rust, so be sure to dry all parts of the clip.
Are Happi Paci products safe?
The answer is, yes! Our products have been third party tested, they meet and exceed CPSC safety requirements. 
Where are you located?
We are located in a small town in Western Kentucky.
Do you offer refunds?
We only offer refunds if Happi Paci LLC is at fault for any issues that may have occurred. To ask about a refund, please email us at happipaci@yahoo.com.